Home Health City of Madison to pilot 911 response related to mental health

City of Madison to pilot 911 response related to mental health


MADISON, Wis. (WMTV) – After greater than a 12 months within the making, the Metropolis of Madison is near altering the way it responds to 911 calls coping with psychological well being.

CARES, or Group Various Response Emergency Providers, is a program set to launch in late August, in accordance with the Madison Hearth Division.

Che Stedman, assistant chief of medical affairs, mentioned underneath the pilot 911 operators can select to ship a disaster employee from the Journey Psychological Well being Heart alongside a group paramedic from the fireplace division.

Whereas paramedics are already skilled “to a sure degree” to take care of psychological well being crises, Stedman mentioned the group paramedics will get further coaching, together with one from the Nationwide Alliance on Psychological Sickness.

Presently, he defined, “Legislation enforcement are the primary folks that get despatched into these calls, so that is simply form of what we contemplate to be a extra applicable, behavioral well being, psychological well being response.”

Stedman continued, if the state of affairs is violent or includes weapons, legislation enforcement will nonetheless be dispatched.

Town handed a resolution in July 2020 that created the pilot.

“We need to be sure that people are getting the assets that they want and that we will divert from the legal justice system,” District 11 Alder Arvina Martin advised NBC15 in June 2020.

In keeping with Stedman, the responding pair from the CARES program is not going to be using ambulances, which might really feel “intimidating.” He mentioned they are going to be in vans which have this system emblem on it.

City of Madison "CARES" program
Metropolis of Madison “CARES” program(Courtesy of Madison Hearth Division)

After an anticipated launch date of August 23, Stedman mentioned the pilot’s finish has not been decided. He mentioned this system must be evaluated upon receiving information.

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